• My system blows cold air just fine, why should I sign up for a maintenance?
    Simply, conducting periodic (recommend twice a year) maintenance will help improve the reliability of your system and reduce the likelihood of emergency repairs during peak periods. We work to identify potential problems ahead of time and proactively correct issues that would cause failures. For more details, check out our blog posts about specific maintenance items we check.
  • What is the most common cause of an HVAC system not working?
    During the summer period, the majority of our no-heat calls are due to clogged condensate drain lines. This is why we perform a drain clean with everyone one of our preventative maintenances.
  • What part(s) fails most often?
    Though it is intended to last the life of the system, the part we replace most often is the capacitor. The capacitor is a device about the size of a baseball (but a different shape) that stores up energy and provide a surge of power to your air conditioner when the thermostat sends a signal that your air conditioner needs to start up. Most often due to the extreme temperatures in Florida, the dielectric grease will dry up and cause failure.
  • How do I know when I should repair or replace my existing system?
    As a rule of thumb, replace your existing system when repairs cost 30% of a new system or when your utility bills double as a result of an older or less efficient system.
  • Can I save money with new equipment?
    Air conditioning and heating equipment consume about 40% of a home’s energy bill. Today’s ENERGY STAR qualified systems are as much as 60% more efficient than 10-year-old equipment.
  • What is the best thermostat to use with my system?
    Look for a programmable thermostat for accurate, reliable, energy-saving performance. For added savings and convenience, consider options that work with mobile devices to easily program your system wherever you are.
  • What can I do to improve indoor air quality?
    Indoor air can be from five to 100 times more polluted than outdoor air. Adding humidifiers, dehumidifiers, ventilation systems, UV lights and air filter technologies can dramatically improve your indoor air quality.
  • How can I be sure I’m selecting the right contractor?
    Seek out a contractor who is licensed and insured and a member of the Better Business Bureau. Ask about their affiliations with major brands- if they are backed by the product and training resources of a major manufacturer, you will feel confident that you’re getting the home comfort system that best meets your needs. Ask if they permit jobs- you always want a ‘yes’ answer. This means the work is done to all codes and inspected by a third party. If the work is not to code, it must be remedied by the contractor.
  • What about those contractors that advertise things for free? Like buy a new system, pay for the Air Handler and get the Condenser free?
    There are two adages that remain true in this business- you get what you pay for and there is no such thing as a free lunch. It’s not popular to say, but the truth is, there will be an upsell or the cost will be made up in some other creative way. If a new install costs in excess of 4-5k, you likely aren’t getting anything for free. What about a $29 service call? That’s a good value right? I challenge you to send me an invoice that has nothing besides the $29 fee- the goal here is to get in your door and find something wrong with the system that “must” be fixed, not “should” be fixed to keep your system in the optimal condition.

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